Usacomplaints.com » Miscellaneous » Complaint / Review: MP Pro - Abuse Fraud. #767357

Complaint / Review
MP Pro
Abuse Fraud

This is the new FixYa Inc. Claim:
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Fixya, Inc. Reinvents Q&A Service with Focus on User Experience and Expert Guidance to Solve Everyday Problems
05/18
Fixya, Inc. Announced the release of its completely redesigned online solution service. The company's new site leverages its history as a category leader with vast solutions and user base. Then further enhanced the site to create a user-focused experience that steps beyond providing information and connects people with experts on just about anything to deliver fast, free and useful solutions to everyday problems. Now FixYa has gone beyond traditional "Q&A" and created a comprehensive service that meets the needs of everyone by connecting people to trusted expert answers and guidance. Put an end to holding for customer service, getting frustrated with on-line support manuals or sifting through news groups and complicated Q&A sites for low-quality answers to select product questions. The new FixYa is simple to use and delivers solutions to all everyday problems. Whether to find solution in FixYa's massive database of high-quality answers or choose to connect directly with FixYa experts, the new FixYa delivers the expertise to get the right answer fast. The New FixYa delivers: A unified search/ask box to show relevant solutions before or as part of the ask flow; Management of all of products online for fast and easy access to solutions and expert help; The ability to bookmark favorite experts for convenient reminders of who to turn to in the future; Ability to view friends' problems and their favorite experts; The ability to connect with experts for direct and immediate solutions; and A simplified user experience with fewer ads.
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As of late September the website has changed to a Market Place that is mainly an ad click for profit website. FixYa Inc. Hood winked former website experts with thousands of hours invested while providing real solutions to real people into believing the recent change was going to be nothing short of awesome.in reality what has happened is that the former experts now designated as pros were encouraged to create numerous service marketing ads that assist web search engines in identifying fixya as a search result. The site is a for profit via ad clicks website that provides substantially less service to site users that before the Sep. 2011 change over. Additionally the former experts now pros went from making a few dollars to little or nothing at all for their current efforts. Contact with site support is intermittent at best although they do have an e-ticket email identification process for tracking complaints. Once a complaint is submitted it is closed out as rapidly as possible most of the time without any real resolution. Former experts now pros are being banned or account logins being changed without notification from being able to utilize the fixya website for speaking up about what has happened with the changes.

The website main focus is about website hits and ad clicks to generate revenue while using the existing millions of data base solutions as solely their own without sharing those solutions with the experts / pros that were the original authors.

I do not recommend web users visit this website for any reason. You will spend countless hours trying to find a posted solution that is close to what your seeking. As a result of your search time the website in turn generates money from the ad clicks. The people that provided the solution data that you searched the fixya website for will get nothing in return for years of work it took to build the solution data base.


Offender: MP Pro

Country: USA   State: California   City: San Mateo
Address: 107 South B Street
Phone: 16502123300
Site:

Category: Miscellaneous

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