A couple of weeks ago, I attended one of these UCC Total Home/Direct Buy Presenations. After sitting through the infomerical-like presenation, it was quite convincing but what ultimately was the deal-breaker was their high pressure sales tactics. When I asked if I could leave and do a little research, they claim that they couldn't do that because they wanted to "protect the relationships they have with their vendors".
What a load of crap. The only thing any of the sales reps want, is for you to sign up, and then get you out the door. This particular location was asking for close to $4000 in membership fees. I wasn't about to plunk down that kind of money without being able to do some research on the company.
Later when I came home, I found this website and read the negative reports. They have similar complaints (poor customer service, no guarantees of best price (which some retail stores will do), and no way of getting out of your contract, etc.)
Eventually, I'm sure this company will show up on a news magazine show like Dateline, 48 Hours, 20/20 that uncovers all of the unethical practices they employ.
To the people who have experienced success with this company, God bless you, but I didn't get a good feeling of the personnel at this particular location.
JoeDurham, North Carolina
U.S.A.
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