I watched the advertisement for the Genie Bra and decided to give it a try since I was looking for a new type of bra that would actually fit. According to the advertisement, the bras are comfortable, fit better than any standard bra and will not roll-up. When I placed my order the respresentative didn't mention that there was two types of bras, one that is see through, no support and another that had pads to make the bra more substantial.
It took a while to get the order in. The representative wanted to sell me one thing after another, special deals and I just kept saying no, just the bras.
My bra came in the mail today and I have had it on for 30 minutes. The band rolls up. The arm bands cuts into me along the arm holes. The bra is see through, no support and the band is cutting into me under my breast along the ribs. I have unrolled the band several times already. The bra feels more like a binder and is very uncomfortable.
When I placed my order I asked about the return policy should I not like the look or fit. The representative assured me all I have to do is request a return code and there would be no problem, I do not remember her saying I would have to pay for postage. The email I received does mention paying postage. However, I visited the web-site jus prior to writing this because I wanted to address my concerns with thier customer service, but there is no link to the customer service, I have to call them to complain. The thing is I went to the web-site and relistened to the advertisement and there is no mention that the bra is see through or that you have to request one with pads. The demonstration both on the web and TV ad suggests the bras are substantial. There is nothing to suggest to the customer to purchase a bra with extra padding so they won't be see through. The bras just don't live up to the claims that Genie bra makes. This thing is really uncomfortable like a rubber band.
It might cost me postage but, tomorrow I am calling and returning these binders. I will let you know how I am received after I make my call. I hope the interaction is positive. Just tired of being lied to.
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