After trying the WatchIndia. TV service for a few months, we decided to cancel it, and go back to satellite TV for our Indian TV viewing needs. There began our troubles. (a) we tried to call them for over a week and always got a busy signal; (b) we finally stumbled upon their "live chat" online service and requested immediate cancellation durign a chat session; (c) was then informed that cancellation can only happen at the end of a billing cycle, which in our case was coming up on Oct 17 (live chat happened on Oct 13 night); (d) requested cancellation effective Oct 17th; (e) was then informed that as we were giving less than 5 days notice, they would bill us for another month before they would cancel the service; (f) I asked for an email confirmation of our cancellation, the rep declined to do so and indicated that I would "get a mail" when my account was cancelled; (g) finally the rep had the gall to ask if there was anything else he coudl "help" me with!
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