I ordered the treasure chest. When I received it the package was not complete. I called to report it and they said they would send another one. I expressed my concern about the 30 day free trial and they said they would extend it with the second package being sent. However when i received the second package again it was complete so i decided to return it for a full refund.
I called them and they said just return it to sender, i also included a detailed description of why i was sending it back and the necessary info. After not seeing a refund, i decided to do follow up. Why haven't I received my refund? They said they had not received it yet... And i said well will you be refunding my money in its entirerty. They said yes less shipping and handling. I said i never received the full product so i deserve a full refund... Their reply was: well you received something didnt you??? I was shocked at this business practice.
It is in fact a rip off with many underhanded deceptions. My advice is do not do business with them at all. I am still waiting for a refund!
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