I received an email with the Career Builder letter template. I took it as being legitimate since it had their logo. Here is the letter that I received.
On Sep 12, at 08:14 AM, Brett Whitfield wrote:
Customer Service Position (application process)
Dear Melinda,
Thank you for your interest in a career with Econtrust. I would like to supply you with a brief review of the Customer Service Specialist job description and position requirements.
Company Overview
Econtrust is a duly incorporated investment firm providing its clients worldwide with varied financing facilities. The aim of Econtrust is to increase people's financial security by providing them with expert financial consulting, high-quality project implementation, excellent results, as well as with an array of hammered upon, cutting-edge investment products. We maintain business relations with dozens of large successful businesses on a global basis assisting them in adjusting long-term financial security. Vouching for the protection of your privacy and the security of your personal data, we have implemented a range of information protection measures.
Visit Our Website at http://ecmtrust.com
Job Type: Customer Service
Position Type: Work at home
Employment Type: Full-Time or Part-time (20-30 hours per week minimum)
Opening Date: 9/06
Closing Date: Open until filled
Job Description
Working hours: 9:00 A.M. To 4:30 P.M., Monday-Friday, your local time.
Salary range: $19 per hour, plus bonus remuneration for every successfully processed task.
The salary is paid every two weeks.
Position Requirements
This is not a telephone selling or a direct selling job, and there are no initial deposits or charges to be made prior or after taking this position. You're going to be processing customer requests, carrying out day-to-day operations e.G. Editorial changes of papers, working with company's product-related paperwork, communication with customers, and handing in daily statements to your personal manager. You will be given assignments on a daily basis via online back-office system. Every duty contains detailed data on how to execute the current tasks, and must be processed in order to meet the deadline.
Our Benefits
Each Customer Service Specialist is supplied with social benefits after successful completion of the probation term (30 days). The employment benefits include:
- Stock options;
- 401k;
- Flex-Time;
- Health & Dental;
- Professional development programs;
* Detailed information concerning the employment benefits will be given after the successful completion of your probation period.
How to proceed with your employment process?
To begin with the Customer Service Specialist position we recommend you to look through this step-by-step guide:
1. Download the Employment Application. Your application form is attached to this letter.
2. Please look through this form carefully, print it out, fill it in handwriting and send it back via fax to one of our U.S. Numbers: 1-855-278-0246 or return the scanned and signed document via replying to this e-mail.
3. Fill in the form below to confirm an offer. It must be completed and sent back by REPLY.
Offer Confirmation Form
Full name: [redacted]
Address: [redacted]
Phone #: [redacted]
E-mail: [redacted]
4. As soon as we get the proper forms, we will supply you with the detailed position overview, including your personal employment contract and instructions to follow concerning arranging the date of your interview and overall employment procedure.
Please feel free to send us a message to make away with any difficulties, or if you have any questions. Our support services and a free training course are always available for all of our applicants.
Sincerely,
Brett Whitfield,
HR Manager,
Econtrust Limited.
I went through the entire hiring process along with supplying my business bank account for the needs of the business. I am at the end of my two week training period and I never received a wiretransfer (THANK GOODNESS.) I was locked out of my account at one point and contacted the "rep" line. I spoke with someone and he stated that he would send up the issue to his IT department. After not hearing back from him, I called and called and called. Left message after message. I found this odd. I then called from my husbands phone and got an answer. The gentleman stated that they were still working on the issue and that he would get back with me. I didn't receive a call back or a response to an email that I sent to my hiring manager. I then called from my phone and my husbands. Two rings on each phone and then voicemail. Found this odd again. Called from my phone but blocked my number. The phone rang and rang and rang. No answer, no messaging system. I guess they block numbers they no longer want contact with. So this is when I really became skeptical about everything. That is when I started doing research on the web and found that ECONTRUST LIMITED and SOCOFER TRADING LIMITED were coming from the same server. I also called CAREER BUILDER to see if all companies thy posted to their site were actual companies. The lady I spoke with stated that not all are and that their name and templates are being fraudulently used. So words to the wise, do not think that all emails from Career builders are legit. Make sure if you do apply with a company, that you actually go the place of business or validate the physical address. Hope this reaches all that need it.
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