Ordered two "magic" (Harry Potter Style) children's wands 7/30. Paid w / credit card on internet.
Invoice no. 935955; acct. No. 890705 in the amount of $82.35. Order confirmation came same day. Order status update came same date: 7/30.
Re-emailed for status report: 8/27— no reply.
Re-emailed for status report: 9/2— no reply.
Called telephone no. Supplied by our credit card company for status report; left message; not returned.
Our children deserve better service.
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