I ordered a wand for myself on 4/30. I have only ever received two emails from the company (one was that my order was pending and the other stating that my order was approved). I have contacted them multiple times and have received no responses! It has been six weeks since I ordered my wand! These ...
My 10 year old son saved up all his christmas and birthday money to order a wand to replace one he lost after 4 years. It was bad enough that he lost his original wand that he bought at a fair which upset him but then this company after 3 1/2 months has not only stolen money from a child but has ...
On February 28, my son ordered a custom wand from wizardwands.net. We paid $43.50 via PayPal, and received a confirmation of receipt of payment. That same day, we were contacted by the company asking for more details on the custom design. Therefore we know that the order was received and ...
I have ordered from www.wizardwands.net. I never received item/s paid for $48.39 on 11-18 and was charged $48.39 for my item/s the process was paid in full and processed how ever it has been almost one full year and still nothing but an invoice from www.wizardwands.net saying it was processed and ...
I have ordered from this business in around Novem, ber and was told "Wizard Wood Wands Greetings, The crafting time for custom wands is 3-4 weeks. I am a bit overloaded with order at the moment. As soon as your wand is ready to ship, you will receive an email from Paypal with your tracking ...
I have attached a timeline below of my attempted correspondence with wizardwands.net. I waited two months after the order was placed before making first contact as the FAQ section of the website suggested. The response to that e-mail is the only one I have received since. Timeline: 1.08/14 Order ...