Bought Blue Ray Player BD570 in May from Best Buy. Called LG about intermittent sound quality problems in July. Troubleshooting seemed to fix problem. Called again in October. This January, I finally said "No more" to trouble shooting and made them take player in for servicing. Now LG won't do anything without $69.00 labor fee. They conveniently do not have record of my first call in July which was within the 90 labor warranty period. From what I was told, not sure this would have mattered anyway.
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