While driving through the drive thru in Salem Illinois an employee asked that I pull forward. I respectively declined due to previous incidents where after pulling forward my order was not brought out and I eventully was forced to go inside to get the order myself. After declining the employee (name tag red 'Lacy') leaned forward and told me that "You are Rude". I asked for clarification and the employee repeated the comment. I asked to speek to her manager and the manager assured me that she would take care of it. However while waiting for my food no action was taken by the manager and the employee remained on duty. I am a manager of a large employer near by and I will certainly communicate this experience with additional recomendation to consider other dining options until a change in conditions is evedent.
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