This is the original email I received:
ELDORADO LTD.
The company is located in, New York. Our vision is to provide complete Networking and Internet services to individuals and companies while maximizing customer satisfaction. ELDORADO LTD is positioned to provide Consultation Services, Network Design & Integration, Network Maintenance Services, Computer Maintenance Services, Web Page Design Services, Web Hosting Services, Internet Connectivity, Security Firewall Design, and Comprehensive Network Audit. The company has been in existence since the year 2000.
Job ID 21388706-10
Company Name: Tiara Inc.
Job Category: Customer Service Representative
Location: Online
Office: Online.
Position Type: Full-Time / Part Time.
Experience: 0-1 Years Experience
Salary: 22$ per Hr.
POSITION SUMMARY:
Handle inbound phone inquiries, covering a full range of customer services in a prompt and professional manner, obtaining all information for resolution of transactions.
MAJOR DUTIES:
Answer customer questions regarding billing, service problems, products and features.
Correct errors and discrepancies on customer billings as necessary.
Target customer interests with a variety of product and service offerings.
Prepare work orders for maintenance requests after determining if
field visits are required, and ensure appropriate follow-up procedures are met.
Perform billing and posting of customer accounts. Resolve delinquent account balances
Sell a variety of products and services to our customers through effective consultation on every interaction.
Obtain assistance from Coordinator or Supervisor for complex inquiries.
Perform other related duties as required.
Required Skills:
QUALIFICATIONS:
High school diploma or the recognized equivalent in work experience
and self-study.
Previous customer service/sales experience.
Personal computer knowledge necessary
Excellent written, oral, interpersonal communication and problem
solving skills.
You have been considered and selected for the above job position. An Interview has been scheduled for you. The Interview would be conducted online through YAHOO INSTANT MESSAGING. You are advised to download a yahoo messenger and add Mary Blaj (H. R Manager). This is her yahoo id, [email protected]
Make sure you add her to your messenger and you are online for the Interview.
This is an online job so all your assignments would be forwarded to you and submitted back by either fax, regular mail,
email, phone or IM (instant messaging).
All activities and corresponding time are to be recorded in excel spreadsheet. That's how we access your work and process your pay.
Recruitment Office.
Mary Blaj
SO ONCE I JOINED YAHOO MESSEGING I had this interview where I was asked normal interview questions. Then I was told that I got the job. I was happy to be working after 1 year looking. I then was mailed a check to deposit, Then I was asked to use those funds to get supplies through the address provided. Needless to say a flag was raised at this point. I then checked online for scamms under this name but it was the Business number that lead me to discover others who were also cheated out of money. Since I sent a money order it is likely I will never recover my loss but hopefully someone who is being targeted reads this and thinks twice.
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