Merchant with likely dishonest employee (s). I was in the market for a compact handgun. Cabelas had a big insert in the Seattle Times."49th Anniversary Sale" advertising $30 OFF ANY NEW TAURUS for "$219.99 WAS $249.99" Item number 291204, that item is Taurus TCP. 380 Auto. The ad was limited to in stock only and was good from 9/16-9/26. Since this was a good price and live about 60 miles away, and I didn't see the ad until 9/18, I thought I better call first before I waste my gas and time
.
I called and spoke with a rep named Tony in the pistol area. Tony stated he had 3 black and and over 10 stainless and black in stock. He stated they show up at $299.99 in his system, I told him the ad clearly stated $219.99. He said they would make good on it. I stated that I lived an hour away and didn't want to waste my time and gas and he affirmed that I should come down.
So drove down went through all the paperwork, which was very slow since they were not staffed to handle the demand, and at checkout the clerk rang it up at $299.99. I showed her the ad and informed her that I had talked to Tony before I came down and that he'd make good on it.
After quite a while a guy named Jim came out and and stated that he had overheard Tony telling me that it was misprint and that they would not honor the price. Not wanting to call him a liar since the possibility exists he overheard Tony tell that to another customer, I told him that Tony never said anything of the kind to me and affirmed that he stated that they would make good on the price. Jim then offered me a $10 Gift Certificate and a price of $299.99. I advised that I could order the same item from another merchant on the web for $250 and declined, I also insisted that Tony was not telling truth, stating that I simply would not have wasted all my time and gas to come down there had Tony told me that they would not honor their ad. Jim then went back and checked with Tony and came back that Tony clearly stated that it was misprint but that he would sell it to me for $240 which was his cost.
Being tired of it all and that being a good price I agreed. I also asked for The $10 Gift Certificate, which Jim issued and which I used immediately on ammunition, since I knew this would be the last time I will set foot in the place.
So all in all I paid $10.01 Tax more than advertised. It still does not sit completely well with me, but it was the best deal I was going to get. I will not be back.
0 comments