Below is the invoice I receieved from Flex Seal. I cancelled the order and immediately notified my credit card company to disallow the charge, which they did. Seven days later, Flex Seal re-submitted the charge for payment, having been notified of the fact that I had cancelled the order and had deliberately prevented the authorization for the first charge.
These people are engaged in a scam as it regards both the product, which is worthless (please, FlexSeal... Sue me!!! I dare ya!), as well as the exhorbitant, unreasonable and unconscionable shipping and handling fees.
Finally, I have discovered that FlexSeal has provided both the email address I used to make the order and the telephone number I used on the order to marketing companies. They are now making sales calls to the telephone number and spamming the email address out of existence. I know it is flexSeal that did this because the email address was used ONLY for an order of FlexSeal and no other merchandising of any kind.
I have demanded a refund and their customer service department has responded I can expect a full refund. I have no doubt, based on some additional research, that this is a bald-faced lie. I have mailed a complaint to the California Department of Consumer Affairs. I would prefer to find an attorney to file a class-action lawsuit and put them out of business, but they would just file bankruptcy and emerge from under another rock in another form.
Order Confirmation E-Mailed on 08/19 at 21:25: 11 Eastern Time
Flex Seal™
P.O. Box 8205
Van Nuys CA 91409
800-307-6201 Monday through Friday from 5am-5pm Eastern Time
DO NOT REPLY to this email, it is sent from an unmonitored email box.
Order Date: 08/19
Order Number: [Deleted]
Bill To:
[Deleted]
Ship To:
[ Deleted]
Product Code
Description
Price (each)
Quantity
Extended
FLEX001
Flex Seal™ large can and Flex Seal™ large can
19.99
2
39.98
Cardholder's Name:
[Deleted
Credit Card (Last Four Digits):
[Deleted]
Expiration:
[Deleted]
E-Mail:
[Deleted]
Sub-Total:
39.98
Sales Tax:
2.40
Processing & Handling:
39.80
Total:
82.18
Thank you for your order!
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