Usacomplaints.com » Miscellaneous » Complaint / Review: Fresh Direct Inc - Horrible service. #698221

Complaint / Review
Fresh Direct Inc
Horrible service

Clean Direct has got the toughest customer support actually
Tuesday evening before Christmas I had been house awaiting my purchase until 11:30pm. No body bothered to inform me it had beennot arriving, or contact me by any means. After I eventually did cope with to customer support I had been informed my purchase would not be shipped until around 1am. No apology or something. And considering I must be up at 6am on Weds, that actually wasn't appropriate. After speaking with the boss, she decided to attempt to provide it before 8am on Weds, of course if these werenot ready to achieve that, it'd be shipped between 2:30pm and 7pm on Weds.
7:30am came on Weds and that I named to test on it and was informed that I really couldnot have it before 8am, and somebody might contact me back inside an hour to I would like to understand what was happening. 8:30am came and that I hadnot noticed something and so I called again. I had been informed these were still focusing on it plus they might I would like to understand. Another time 5 handed and that I named again and was informed they'd be providing it between 2:30pm and 7pm.
After I called in the practice on my way house since I had been operating five mins late, I had been informed the vehicle was working late also, which worked in my own benefit and also the woman giggled just a little. After I got home I delivered a contact and was guaranteed my shipping was on the road and could be thereby 7pm, therefore in the place of likely to fulfill my cousin in the airport, I delivered an automobile on her and remained in the home and waited.
At 5:30pm after I named they stated it'd be shipped in 30-45 mins.
At 6:30pm after I named they stated they mightnot find my purchase and they might obtain a fresh one-out in my experience and requested after I will be property. Because my loved ones had seats to some display that evening, I stated I'dnot be house until 11pm and that I was guaranteed that it'd be shipped at 11pm.
While 11pm arrived there is no vehicle so when I named they stated it'd be forthcoming however they didnot understand when, where stage I stated if it mightnot be therein 1/2 time I didnot want to buy since all of the issues such as the main-dish were not really available.
I had been informed they might attempt, which was the final I noticed.

Therefore Christmas day, I acquired up early and headed in to the town and went searching for the Christmas meal and promised never to purchase from Clean Immediate again!


Offender: Fresh Direct Inc

Country: USA

Category: Miscellaneous

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