Monday, May 16 at 8:55am
Attn: payment center……
Please cancel my services here is my final pay of $62.95 I know I will receive one more prorate bill….
Speak to: Norma Customer services
Reason:
1. Bad customer services
2. Not friendly
3. Over Charge
4. Place on hold for more the 5mins
5. Did not get the information that we need
6. Will not recommend for friends of family
7. No attention to detail
Need improvement:
1. Need improve on you customer services
2. Listen to customer what we have to say
3. Honesty
4. Friendly
5. Supported
6.
Please forward this message to you manager I will keep update…My Name Thy Hep………. I can be reach at (510) 300-5459
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