I ordered a vacuum cleaner on line from this Company on 16th July. Order was immediately confirmed by e mail & payment taken. Estimated delivery date given as 22nd July but 'vac' didn't arrive.
I e mailed - reply promised within 4 working days - I'm still waiting!
Rang Customer Services 29th July " Oh dear your goods don't seem to have left the warehouse you should have had a telephone call about this, although I know they have been experiencing some technical difficulties " I'm now awaiting a refund onto my Debit card, but after the service experience so far, am expecting to have to chase this up also.
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