Usacomplaints.com » Miscellaneous » Complaint / Review: AirTran - Lost and found. #675722

Complaint / Review
AirTran
Lost and found

I too lost an important item, a camera with a memory card full of important pictures. I was also given the run around. There is no central lost and found??? I was told I had to contact the airports AirTran baggage claim, leave a message and if it was found I would get a reply. I was told they were too busy to reply unless it was found. I have no idea which airport the camera may have ended up with. I was given extensions for my airport (Rochester NY), Atlanta (where the plane was going) and Newport News where it would have a "full" cleaning. This was a small camera in a black case, it may have taken a while to find. Am I supposed to call every airport Airtran flies??? I too called the night it was lost but all of Airtran customer service was closed so I called the next morning. I cannot believe there is not somewhere (besides home with an airtran employee) that all lost and found items go to.


Offender: AirTran

Country: USA

Category: Miscellaneous

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