I have shopped at this store several times. Everytime I go there and go to the checkout, that is when all the problems begin. You never know which lane to get in, you wait for ever to get waited on. This particular day, I was sent to 2 different lanes. Then they took several people after me to the 1st lane I started with. When I asked why, they just started laughing. I waited in line for over 20 minutes to get summer clothing. Finally I asked the clerk, when she was going to check me out, she started laughting again and told me, when and if I feel like it! Several customers behind me said they are treated like this all the time also. I asked to talk with a Supervisor, they laughed again. So, I left my cart there with all my merchandise. When I started walking out the door, they called me a snob and started laughing again. I have talked with several people that have the same complaints at this store. The other Ross Stores, don't do this. They lost several hundred dollars worth of sales from me. I talk with lots of people and we all agree that this store needs all new workers!
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