Peggy Ashland, Ohio
I called National Family Advocates to help with a legal problem concerning getting half of the property accumulated during a 16 year relationship.
My contact was responded to by a Mr. Chris Cox in a email. A time was set up to call Mr. Cox and i did. He explained how the service works and i then needed time to think because it would cost $100.00 down and a additional $800.00 to $1200.00 to complete my case.
Then 4 days later I tried to contact Mr. Cox again and got a return call from a different man. I agreed to allow a deduction from my bank for 100.00 to start the program and then i was given the name of a legal team memeber to contact the next day. This man although I dont remember his name told me that after my contact with the legal staff if I decided the program wasnt for me I would get my $100.00 back.
His name was Justin Delp, I contacted him on April 5. We talked about my problem and then he informd me there is a $59.00 charge per month for access to the legal team and he emailed me a form to sign and fax back.
I got the form and it says alot of stuff that was never mentioned during any of my conversations on the phone with National Family Solutions. I was not informed during my conversations that they would not be representing me they would only be typing up the paperwork for court and I would have to file the paperwork at my expense and I would have to have the other party served at my expense. I would then have to go to court and represent myself. None of these things were ever referred to in any of my conversations.
I have emailed canceling my service and asking for my $100.00 back and gotten no response from National Family Solutions.
0 comments