Usacomplaints.com » Miscellaneous » Complaint / Review: Black and Decker - Poor Quality Toaster Oven. #665369

Complaint / Review
Black and Decker
Poor Quality Toaster Oven

I replaced a 2000 TY1 B&D toaster oven with the TROS 1000. The product is more cheaply made with poor design features than the one replaced. I had a difficult time hanging the oven. The spacers do not screw into the hanging screws. The instructions say you may need help to hold the spacers in place as the unit is screwed in. I used the spacers from the old toaster oven which did screw onto the hanging screws. The hangers are easily bent and I had to straighten the hangers and then bend the hangers to make them hold the space saver up. I then had to shift the entire unit to keep the door from hitting the mounting bracket. I keep my fingers crossed it does not fall down. But then, if I get rid or the unit, it makes no difference. A drop down crumb tray rather than a removable tray is messy and is a stupid design change for a hanging oven. One must either clean up the crumbs from the counter or put another container under the tray to catch the crumbs. There is no broiler. I made the assumption that when the product description says “Broiling Rack Fits a Casserole Dish that the unit included a broiler.”I did no comparison shopping because I liked the old toaster oven and was too much in a hurry to buy. Do your research and comparison shopping. Finally, I never saw a digital appliance without a clock.


Offender: Black and Decker

Country: USA

Category: Miscellaneous

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