I bought my 2nd panasonic projector from projector people in 5 yrs. This time the co. Offered a 5 yr waranty for $320. I thought this was good and and would give me peace of mind, nothing could have been further from the truth.
The projector broke i spent over $1,900 for w / extended warranty! I was told it was tooo costly to repair. This was a highly rated projector. I was now told from warrantech that they would not reapi it which really disappointed me, but they were going to now offer me a replacement, sounds good right...?
I asked about what would happen w / my warranty that i still had 2 yrs left on i was told they were going to give me a new projector that was over 2,000... Not i looked it up and it's a $1200 projetor.
I called back and said this was not acceptable that I wanted equal value. They said specs are pretty much same, but I read reviews on it and it's not! They are trying to get off by giving me a 1200 projector when i spent over 1900. This is terrible customer service. I did nothing wrong bought my extended waaranty and now am getting the shaft from warrantech! I found a fair replacement and was told no they would give me $1200 buyout.
I am outraged and would suggest no one ever buy an extended waaranty from warrantech!!!
You would think your buying peace of mind with a 5yr warranty and they still find a loophole to screw you over! Never ever deal with them...
Joe
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