Complaint / Review
Cunsume Resource Net Work (CRN) Trupro Homes
United Roadside Assurance Took unauthorized monies out of my checking account without my knowledge after setting themselves up with my bank as monthly credit collectors

This company advertised on the radio free foreclosure lists. When I called for the list, they charged 1.99 on my debit card. They wanted me to try a subscription free for 30 days. If kept after that time, Iwould be charged 19.95. Icanceled before the 30 days was up. CRN and the Roadside Assurance Co set themselves upwith my bank after 5 days of my purchase to be monthly collectors from mychecking account. They began withdrawing 19.95each, totaling 39.90out of my account using my debit card number, without my knowledge.

I found out about the withdrawalsafter receiving my bank statement. They used two different phone numbers and two company names. I had never heard of Roadside Assurance. I asked my bank to reverse the payments and they said they could not because the company said I authorized the withdrawals and did not cancel before the 30 days was up.

They lied to my bank, I told them it was never authorized by me and if they listened to the recording that took place with operator3565, Deandre, they would hear me tell him clearly, "I only want the free foreclosure list and only 1.99charged to my debit card". He assured me nothing would be charged but the 1.99.

Two days later another operator, Tracey called to confirm what Deandre had said and never asked for my debit card no. It was confirmed againabout the 30 days. Three days later they began withdrawing monies out of my checking account without my knowledge.

I canceled before the 30 days was upwith operator Debbie. After the cancellation date the two companies charged another 19.95 each totaling 39.90. I have never received anything from either of these companies but withdrawals for mychecking account. The total amount of withdrawals equaled 79.80.

After continued calling to spake to a supervisor; operator Tonya and Alec, transferred me to Ginger Wyatt's voice mail. She never returned my call. They finally returned half of my money for 39.90and kept the first withdrawals of 39.90. Legally they should return all unauthorized monies. This co. Is a big rip off.