* I am putting this on any complaint board I come across. I put it on my facebook notes, filed complaints with both the ftc and bbb. I have contacted my local news. I will not stop until i get a full refund. This company must be ran by total scum bags* I recently placed an order online at eGlobalWireless.com for a 7″ Netbook laptop for my 8 year old daughter for Christmas. This ended up costing me $138.85, since I paid an extra $20 for a pink one, an extra $5 for 3-5 day shipping, and $2.90 for expedited processing. I placed this order on 12/11, and checked the status and found that it wasn’t even shipped yet. I have been trying to call this company since 12/14 at their number 877-345-6225, and the message says “We are currently experiencing heavy call volumes and all our agents are busy assisting other customers. Please try your call again later” and it hangs up. I even tried their online support, and I just get the message “All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.” and waited for several hours to talk to someone and still cant get through to anyone. Then I looked up “eGlobalWireless.com complaints” and found out that I am not the only one who got scammed by this company. It really devastated me since I don’t have a lot of money to just go and buy another one. Like most people, I live paycheck to paycheck and just wanted my daughter to have a good Christmas and this company took that from her. I hope this company feels good about ruining my daughters Christmas. I had to sit and explain to her what happened, and I can tell she was disappointed, but she just said “it’s ok mom, don’t be sad about that, don’t worry about getting me anything.” I’m glad she understands that much, and she has never expected the world from me, but I try to do what I cant, and eGlobalWireless.com took that joy from me watching her open that gift.
0 comments