An $30 unauthorized transaction appeared on my bank account today in the form of a check. I called my bank immediately and the provided me with the name of a company called EZ Loan Protection (866-234-8841).
It took me forever to actually get connected with someone and when I did they were not very helpful. They said it was for loan protection (which I did not apply for). I demanded a refund immediately to which they said they would do. However, it would take 7-10 business days to complete. I was livid! They said it took time to process the request. The gal knew I was not pleased and passed me to her superior. All during this phone call I could hear numerous operators in the background. I knew this was a scam!
The superior I spoke was horrible. She could not provide me with much more information. She threw out two company names: EZ Loan Protection and Debt2Wealth. I told her I did not authorize any such transaction to which she replied, "well you must have because we have your information".
She gave me a second number of 888-897-8045 which she said was EZ Loan Protection, with an address of 1055 W. Wells C-525, Washington, Utah 84740. I have tried to locate this company online and can't find anything.
I did telephone the second number and spoke to a guy who said he showed the "protection I ordered" was canceled. When I said I never ordered any protection, all he said was, "I see - well you will get a refund in 3-12 business days".
This is horrible! After looking more on this site, I see MANY reports on this company for the same $30 transaction. All taking place within the past week. Now I am faced with having to close down my account that I have had for over 20 years because of these people. I have no idea if my money will be refunded. I am betting that it won't. I tried to find something on the BBB website... Nothing.
I am not going to take this. I am going to call every office I can until these people are taken down. This should not be able to happen to people!
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