The only purpose of DirecPath is to be an annoying middleman between me and my programming through DirecTV. The Customer Service speaks horrible English, the technician that came by let me know they are in the Phillipeans. I'm practically best friends with my technician being as in 6 months I've seen him at least 9 times. If I were able to go straight through and get my service with DirecTV I'd be happy. But because I don't have my own dish, I have to go through these complete morons. DirecTV has tried to be as accommodating as possible, giving me plenty of credits. But I'd much rather just pay my bill and not have to wait up to 7 days for a technician to fix my issues.
So in review:
Programming breaks at LEAST once a month.
Customer service doesn't know anything.
Technicians take FOREVER to get around to coming out to fix problem.
Oh yeah, and sometimes they don't fix the problem.
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