Cricut customer support is non existant. Machine I bought my daughter for Christmas didn't work out of the box. When I was finally able to get through to customer service they gave me 1 877 727 4288 as fax to send receipt, I have faxed from several differnt machines all confirming fax sent, Cricut tells me they have received no fax. It's now Jan 28. Thanks for ruining my daughters Christmas.
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