Company information:
ADRENAL FATIGUE INSTITUTE
Florida
United States
Phone: 8887728170 & 888-7728170 FL
cylapril.com
Cylapril - charged and no product..
Ordered product, 15day free trial for 9.95. I asked the telemarketer the question "when does the trial start, now or when the product is received?" he said "when it's received." The conversation is recorded.
I was billed, the 9.95 for shipping... No product... Then 49.95... No product... Then 56 and some change. No product. I was on the phone for about 2 hours, between the cylapril people and the bank.
Seems that there was also a debit card faud charge added and the only place it could have come from was the cylapril people. Now my card is frozen... Luckly for me the bank is waving the 25.00 charge to get the new card expidited.
The charge shows as "AAAPLAT" with some numbers after. Looked it up on the internet and yes it is a debitcard scam.
I was able to speak to the cylapril people - two different individuals and they both gave me different information - (8887728170 & 888-7728170) and they are supposed to refund the 49.95 and then the 56 when I return the product that's supposed to be here (the second shipment they say. No tracking number for the first one, though), then go on line and get the shipping charges refunded through some rebate site.
Yet. When you go to the rebate site. They want to charge your card, also for a trial time... And maybe. Just maybe get the money back. The last individual said to use the "contact us" button on the rebate site and state that I was uncomfortable with leaving my credit card information. But she didn't know what they might say. And the only way to get the shipping charges refunded was to go through this site.
Also a restocking fee of $15.00 for a product I have not received. I'm not sure if that fee is being waived or not.
Several different titles on the charges to my account but same phone numbers
8887728170CYLAPRIL 888-7728170 FL
CYLAPRIL8887728170 888-7728170 FL
8887728170ADRENAL 888-7728170 FL
cylapril
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