I had made arrangements with these people to pay my bills in installements. Blue card s-1066, gold s-9440, silver -r-5943 on 9/27/10. They did not honest these arrangements and sent my acounts to a collection agency. I have advised them that I had lost my job/income. And wanted to pay them, however I needed them to reduce the payments, they agreed! But for some reason they sent my accounts to their collections division. They are very unprofessional. Thanks for your help. Kiesha m. Joice
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