Usacomplaints.com » Miscellaneous » Complaint / Review: Chevron gas station - Cashier Jason swearing at me in front of children. #606410

Complaint / Review
Chevron gas station
Cashier Jason swearing at me in front of children

I purchased close to $100.00 in gasoline for two cars. My daughter purchases gasoline there each day to commute 100mi a day, I pay for that gas. My daughter asked Jason to please help her by breaking a twenty into two tens and another into two fives and some ones. He refused stating he didn't have it in his cash register. She came out and indicated the lack of service. I went in and explained I had just spent $100.00 on gasoline and how much money I spend ever week at that Chevron station. I asked Jason if he wanted me to use the gas station on the adjacent corner who would resonably provide better service using their timed safe. He said he did have the small bills in his register to help. I said I could see the timed safe under his counter and that I was happy to wait to afford him the opportunity to provide the service to a regular customer. He said he wouldn't do it. I asked him to call the owner and ask the owner for guidance on potentially losing my business to the gas station across the intersection. He reached down to the timed safe and picked up a tube with many five dollar bills in it and put them into his cash drawer—obviously he had asked the safe to release $5 bills earlier when my daughter had asked him for help with change because the roll of cashed had already dropped out of the timed safe. He then stated in a loud angry voice that this was "b_ll sh_t". He said that twice in succession. Standing next to me in line was a mom with three young children. He repeated a third-time the less-than-professional vocabulary as he handed me the change he had previously told me he did not have. I asked Jason if the owner knew that Jason used that language around children in the store and at the open-door McDonald's restaurant 20ft away from the cash register island? Let alone using unprofessional language to me, a regular and paying customer? He didn't answer. I told Jason I would contact the owner about his representation of the Chevron brand, the McDonald's brand, and the owner of both business. I attempted to locate a contact to send this complaint privately to the owner but I could not find contact information other than the phone number of the same counter where Jason was working. I found this resource and recorded my experience and complaint. So I recommend that consumers with children be careful, and consumers who expect to be treated politely to avoid using the Chevron Gas Station, and its associated McDonald's Restaurant, located at 1613 North State Street, Orem, Utah 84057


Offender: Chevron gas station

Country: USA

Category: Miscellaneous

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