My home was built in 2002 with the 8500 series windows and I now have 14 of 26 windows with seal failures. Since I am the 2nd owner of the home (the builder lived in it for a year) MI will not back the warranty so I'm stuck with an $8000 repair job and I'm guessing the other windows are soon to fail as well. Their customer service is horrible and rude, no help at all. Stay far, far away from MI because they do not stand behind their inferior products and you (or the person who buys your home from you) will pay dearly.
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