After numerous emails, phone calls, submitted forms only to resubmit another form, pictures, copies of original label, and a $50 shipping fee - I receive the grossly wrong size glass and not even in a sash. No one said there wouldn't be a sash, was I suppose to assume this? I could replace one ...
I had installed MI (metal Industries) windows in my entire house. Almost starting the 3rd-4th year the seals started failing. I replaced many sashes over the years, but until they are all replaced the seals fail and fail. I presently have several fogged and discolored panels. I dont know if I ...
Adhesive/caulk between glass is shrinking exposing the metal seal is broke water / condesation problems want to charge me 250.00 to inspect their faulty windows ...
One of 2 new windows had glue in between the glass, reported to MI, but for more than 2 months nobody have contacted me from their support, only a letter that stated that they will contact me... Yeah right! The windows also collect water at the bottom of the frame! Bad support and bad product goes ...
Very poor quality windows. I have had my house for just 9 years and the windows were installed when new. I have had to replace one or two windows each year. They will provide a replacement at no charge, but I need to pay shipping and install. I am now facing a replacement of a window I already ...
I have been in my home for 9 years. I have recently contacted MI Windows and Doors about the seals on their windows. They are stating that the windows are covered under the warranty and that they will replace them. However, I have to measure, pay for the shipping, and install or have them installed ...