Since Oct a charge of $14.95 per month has been charged to my Macy's store card - not a credit card! When I call the 800 telephone number, they can not find a record of the supposed policy. I have faxed the head office 3 times, and no one ever gets back to me.
Macy's do not do anything either, they just transfer the call.
I have spoken to supervisors who claim the company making the charge does not have a phone number - are you kidding me!
If I do not get a resolution this week I will cancel the store card, but then i know i have no hope of ever getting a refund.
How can anyone charge to a store card if you are not in the store. You can not use store cards for anything other than store purchases - or so i thought.
Check your statements carefully. I wish I had!
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