Usacomplaints.com » Miscellaneous » Complaint / Review: Reliable Chevrolet - Unhappy Customer - Key Pad. #589719

Complaint / Review
Reliable Chevrolet
Unhappy Customer - Key Pad

I have a car that I can not lock the doors to. I just made my first payment (12/15/09) and this is the 3rd issue I've had with this car. I've dealt with Mark, Joe Merritt and allen Yates all that are unwilling to fix the issues that came with this car. I was told by Mark that "Reliable does not sale bad cars". However, the 6 disc changer didn't work when I bought the car. I was told by Clint (my sales guy) they would fix this, they did but they only put in a regular cd player. The cataylyic converter went out. I had to 2 off work 2 saturdays in a row to get this fixed. I had to argue with the service department (Brent Lewelleyn) to get this fixed. Now 1 week later I have the key pad that does not work. I can't get the 2nd key to car to manually lock/unlock the doors. I am limited to where I can go because I can't lock the doors. Phones calls are ignored by Both Joe Merritt and Mark in Sales. They are NOT willing to help if there is an issue with a car. Mark told me that he didn't want to agree for the service department to fix the catalyic converter because he knew i would be back with other issues. I advised him I have an extended warranty and refused to pay anything for an issue that came with the car. Remembering he states his company does nto sale bad cars. I'm counting down the time that I can get rid of this lemon. Please believe I will NEVER advise anyone to get a Pontiac. Especially from Reliable Chevrolet.


Offender: Reliable Chevrolet

Country: USA

Category: Miscellaneous

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