I was very excited to use PODs for my move from San Francisco to Chicago. They let us know there may be some variance in the delivery date, so we worked out that they would take the PODs two full weeks early, in order to have them in Chicago on time. When we arrived in Illinois, the PODs had not even left California! The PODs came a week late, therefore my fiance and I went without all of our belongings for 3 weeks. For our first week in Chicago we had to sleep on the floor of our apartment. We also had to eat out every meal because I had nothing to cook with. We had no towels or a shower curtain. The day the PODs finally came, my fiance was traveling for work, so I was left with 2 PODS to unload alone. I had to reserve moving men to help me. The delivery was also very late, and I lost my reserved elevator time in my building. We asked for a refund, because of the inconvenience and added expenses - they gave us $200 back on a $2,000 bill! I do not think this was fair compensation. I also worry about families moving with children, and how this added time would hender their lives.
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