I am a working 62 year old grandmother who is currently supporting my retired husband as well as my daughter, son-in-law and grandchildren. On March 12, I was browsing the internet and came upon a site that promised job opportunities. This site basically said that for $2.97 I would receive information about employment and earning money from home. I saw this as a possible chance to make some extra money for me and my family. Unfortunately, on March 17, ICM decided to withdraw an additional $139.95 from my checking account. I never agreed to allow ICM to take any amount besides the initial $2.97. During my attempts to get a refund over the phone, the customer service representatives kept referring me back to their website (as if it provided answers to my problem) and when I asked to speak with a supervisor I was told that the supervisor was busy. I have contacted ICM repeatedly and requested my money be refunded but all was in vain.
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