On Sunday March 28th we went down to Longmont Appliance Factory Outlet and ordered a dishwasher, in which we paid for that day, the Sales Clerk by the name of Phillip told my husband and I that for an additionally 119.00, that they could have it delivered, installed and the old one removed, we thought it was reasonable so we agreed to that, he wrote it on our bill of sell's with the price on there and stated it would be delivered to us on April 1st, and that the day before, I would get a call giving us a 2 hour time frame as to when it would be delivered. I did recieve the call from a very nice gentleman by the name of Omar, telling me that i was going to be charged 219.00, when I told him they quoted me nad also wrote it down he said that I would have to take it out with the appliance store. I did call them and he said he couldn't change the price and that if it was any consullation that Phillip no longer work there but he would see what he could do. I called him back about an hour later and he did however offer me $25.00 off and a 5 year warrenty ahich I didn't want an additional warrenty any way, I just wanted the quoted price that was written on my bill of sells honored and he rerfused. I Don't feel like this is good customer service, so I had them return my money although I did really want the dish washwasher, I couldn't really afford to pay the extra money.
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