We signed up with Windstream 's "bundle" packages; phone, internet, satellite last August. Free set up, etc promised. First bill comes $800 plus... Call and get the "Oh, it's this fee, that fee, " etc. Think it's straightened out until the next bill comes and there are more "fees." Start-up, receivers, modems. Anything they can think of to charge you for they did. Still have to call (and spend literally HOURS on the phone each call) and try to fix it. Then satellite service is shabby... Call to report a defective receiver that gives me overheating notices. Through a miscommunication, they shut my service OFF! Plus Windstream is billing me for the 3 free months of HD, HBO and Cinemax service! This is an ONGOING problem. Dish credits me for the "mistake" 4 free months of service... Do you know what windstream does? They take the credits from dish and apply it to the "past due" balance i don't even owe. It's all the services they said were FREE! Over and over again I have been told it's been taken care of. All I have is 5 months of MONEY-SHIFTING. Do not do business with windstream! They are theives!!
0 comments