Usacomplaints.com » Miscellaneous » Complaint / Review: American Honda Motor Co.inc - Power Equipment Customer Relations Honda Warranty Voided. #568924

Complaint / Review
American Honda Motor Co.inc
Power Equipment Customer Relations Honda Warranty Voided

Before transporting a small Honda gas engine (GCV160) in my minivan, I drained a gallon of gas and oil to prevent spillage, leaks and fire hazard inside passenger compartment. I needed to turn engine in for warranty work but had a 5 plus hour drive to dealer. When I delivered engine to authorized dealer, Honda Inc. Refused warranty work, based on the reason that they could not do gas/oil analysis to support warranty claim. Therefore warranty was voided. Even with original purchase receipt, original box, books and unit less than 6 months old of 2 year warranty, Honda voided all, because I did something to insure the safety of myself and passengers.

Question, was my choice to drain gas/oil from engine wrong or right for transportation safty?

Can warranty be voided by Honda because of this issues.

I have asked for a writen rejection from Honda district rep. And will post it here when I get letter.

Thanks Dave


Offender: American Honda Motor Co.inc

Country: USA   State: Georgia   City: Alpharetta
Address: 4900 Marconi Drive

Category: Miscellaneous

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