I have now been with the wonderful and caring LBAC for 2 years. I have never been harassed and belittled by anyone as much as I have this company in all my life. I am almost willing to allow them to repo my car just to get away from these people. I receive daily phone calls to my work, home, cell, and to my family members and friends. Daily I am told that they are going to repo my car TODAY if I dont give them payment.
I recently went through a terrible divorce. I was a stay at home mom for 2 years and suddenly had to scramble to pay for my child, our home, and our possessions. I was constantly harassed by LBAC and told that I "better figure it out" or I am "going to be in the hole more than I already am". I have been cussed at, and continuously belittled on the phone by more than one agent. The supervisors are even worse! I was screamed at on the phone this morning by a supervisor who claims she is going to repo my car that is currently in the shop for an accident that almost totaled my vehicle!
I was in another car accident (both not my fault) and was told that I was "lying" and not in another car accident. This was also said to me by the same "supervisor". After calling me at work and threatening me to tears they then called back and said that my vehicle was not at the shop and needed to know where I put the car. It isnt driveable! It's at the shop!!! My entire rear suspension has to be replaced!!! Can anyone help with this terrible company? If I only knew then what I know now. Please email me with any helpful tips!!
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