Usacomplaints.com » Miscellaneous » Complaint / Review: Smart move transportation, llc - Go smart move Deceptive and just plain wrong! The company s website proclaims anywhere in the USA in one week NOT. I had the storage vaults delivered to my home they pick them up and took them to storage. #566497

Complaint / Review
Smart move transportation, llc
Go smart move Deceptive and just plain wrong! The company's website proclaims "anywhere in the USA in one week" NOT. I had the storage vaults delivered to my home they pick them up and took them to storage

Decided to move to new location-by the ocean. Called smart move transportation, they sent vaults, I loaded them and they picked them up. After 18 months I found where I wanted to move to and called them to deliver my vaults after giving them the zipcode I was told they did not service that area. Their website states " anywhere in the USA in a week". I asked what am I suppose to do? They said they could have a moving van unload my pods and bring my stuff down that way. That was going to cost me $2200! They could not even give me an exact date they could deliver.
I never could get them to come up with any other solution. Oh they could deliver my vaults through another trucking company that would cost $3300.
I found out while talking with them that they had been bought by Atlas Van lines. They had actually moved my vaults from one place to another.
Very dissatisfied. I finally had to rent a truck, pay to have the vaults unloaded and my stuff loaded into my truck, then pay to have it unloaded on this end. Of course that cost alot less!


Offender: Smart move transportation, llc

Country: USA   State: Colorado   City: Greenwood village
Phone: 3033399589

Category: Miscellaneous

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