PLEASE CONTACT IS PAROLE OFFICER @ kenneth_d_jeffers@ganp. Uscourts. Gov OR Attorney General at gale. Mckenzie@usdoj. Gov, IMMEDIATELY IF YOU HAVE BEEN RIPPED OFF BY TRINITY CORPORATION, MICHAEL SURGENT, OR ROBERT HOWELL.
February 18 Office of The Attorney General 40 Capital Square SW Atlanta, Georgia 30034 Attorney General Thurbert E. Baker: On November 20 1 signed an Authorization and Notice of Representation and Agency with Trinity Corporation to handle my Loan Modification. Trinity Corporation charged me $2030 upfront in which f am enclosing my credit card statement to show the transaction - Janette Haines was handling my file she stated that she received all the paperwork that was needed to process the Loan Modification that was on December 20_ I was under the impression that Ms. Hames was the one that was handling my file; when I called the office in Marietta they gave me another number for Ms. Haines I called that office the gentlemen that answered the phone said they only rented space and they are no longer at that location he gave me Ms. Hames cell phone number. After speaking with Ms. Hames she stated she transferred my file to Twanda Zellers per Michael Surgent (the owner) request that she will be handling all the Loan Modifications. On February 13, I received a certified letter stating my house has a sale date on 03/02/10. I contacted the mortgage company and they stated they never received any loan modification information from any 3'" party company. F called all my mortgage companies and they informed me of the same information - I called Trinity on February 18 Mr. Surgent answered the phone I explained to him who I was and he said he didn't know me or anything about my file and that I needed to call back in an hour and speak with Twanda Zellers she was having car trouble. I didn't know he was the owner because at the time of the conversation he said his name was Mike[ Pikel (the way he spelled the name) in which I knew he had given me false information. When Ms. Hames called me back to give me Brad's number she told me who the owner was and that she didn't know a Mikel Pikel. When I called the office back I asked for Michael $urgent he got on the phone and stated he knew who I was and wanted to know how he could help me I explained the situation he brings in Lisa Murphy on the call and she said she called me back in December 20 and I stated that I said I wanted to canceled the service because I saw a publication in which my house was up for foreclosure which I never spoke with a Lisa regarding anything about my me cancelling with them nor have I ever spoken to her. I have only dealt with Janette Barnes and Robert Howell. Lisa Murphy stated on the phone that they did not do anything on the file. So if they didn't do anything on the file then I am due a full refund. I never signed a contract with this company this is the only thing I have ever sign was the Authorization and Notice of Representation and Agency. (See Attached) I have found out that they were not supposed to take any payments upfront from me to process any loan modification that it was against the law. I have requested my money back Lisa Murphy told me that they do not give refunds. All I want is a refund of $2030 in which! Paid them in which they didn't do anything.
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