Complaint / Review
Regis Corp, Smartstyle
Smart Style Negligent stylist at Smart Style Salon causes Major Hair Loss

I took my 12 year old daughter into Smart Style to have the top layer of her hair lightened. I showed the stylist a picture of exactly what my daughter wanted. At 5:00 pm the stylist "Anita Rasnake" began the process.
Anita decided to apply bleach over the top, sides and back of my child's head eventhough those areas were not to be lightened. She applyed black hair dye to the under layer and in streaks on top of my daughters head eventhough she had no ones permission to do so. She let bleach and hair dye stay on my child's head for over 4 hours resulting in major hair loss and damage. She attempted to blow dry the fried, over-bleached, over-processed, white and black hair and it started blowing off across the salon.
After she looked at the mess she had made out of my child's hair, Anita decided to try to color over the white hair with black.