I bought a can of polyurethane in Big Lots that was bad. After three days, I walked on it and it was smudging. It ended up taking four days or more to dry, when it should have been 8-12 hours dry time.
I took it back to the Brick, NJ store. The manager told me that they could not give me a refund because the can was opened.
The "Limited Warranty" on the can said to take back the unused portion to the dealer for a full refund or replacement. Big Lots did not honor this warranty.
I e-mailed Big Lots headquarters twice addressing this problem with no response from them.
0 comments