Whenever i have gone through the wendy's drive-thru, i have always wondered why they always ask you - do you want cheese with that? I usually order/ask for a single burger, without cheese, along with other items for other people..
Last night, i decided to order my usual (single burger) by itself. The menu outside lists the single burger as $3.19 by itself. Once i have placed my order, the cashier informed me that my total would be $3.92..?! I pulled up to the next window, wondering how the state tax suddenly rose to 23% without my being aware of it..?
I asked the cashier to see the receipt before paying. The item cost was listed as $3.59, not the posted $3.19.. I asked him why the menu outside listed the burger as only $3.19; however, the receipt listed $3.59..??? His reply was 'i don't know..'
i asked to speak to someone who DID know, preferably a manager. I was surprised when he told me that HE was the manager. Again, i asked him WHY the receipt price was not the same as the posted price..? Again.."i don't know. Ummmm. Maybe... Ummmmm... I don't know.." was the best he could come up with..
I informed him that i would not be paying $3.59 tax for an item that was posted at $3.19..!! After a brief silence, he then hit something on the register and then told me "ok. $3.49.." i asked him how the price suddenly went down 43 cents as i sat there. No reply..
Paid for my burger and left..
Then, while reviewing the receipt at home, i noted that the receipt posted 1 s-cheese at $3.59 then listed underneath, in a black box where they would normally list the condiment choices - n-cheese..
Aha. So now i realized that i was being charged for a cheeseburger, which i did not order, then the cheese was deleted, as an unnecessary condiment would be..
What a rip-off..!!!
As i normally walk next door to wendy's on my lunch hour from work, i realized that i now need to check all my past receipts that i can find to see how much wendy's has been ripping me off during the past years..!
Let's see. Around 2 times per week times. 43 times perhaps 3-4 months would be somewhere in the neighborhood of $14.00.. (a conservative estimate)..
Hmmm. 14.00 times thousands of customers..
You get the picture..?
I attempted to contact wendy's corporate office directly..
The lady who answered told me that she would have someone call me back..
4 hours later. Nothing..
Anyone want to check you receipts..?
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