Usacomplaints.com » Miscellaneous » Complaint / Review: CoralResorts - False Information/outright lied/cheated us out of money/refused to acknowledge any communication. #562783

Complaint / Review
CoralResorts
False Information/outright lied/cheated us out of money/refused to acknowledge any communication

We were told we were trading our three timeshares (300,000 points) for one at Island Links on Hilton Head Island, S.C. (35,500 points) and it would not cost us one cent. They said we would receive $15,000 that day and get a check in the mail within 30 days for another $15,000. Which we should send to them.
Before we left their office they asked us for a credit card or cash for $1,985. And put lots of papers in front of us to be signed. One was a note for $14,310.00, which we did not want to sign. We were told this was just a formality and we would never have to pay it as we would receive the check for $15,000.00 long before the first payment was due, so we gave them the $1,985.00 and signed the note.
We were told we would be able to do the same amount of traveling with that one time share that we could do with the three that we already had and the maintenance would only be $895.00 every three years instead of the $134.00 per month that we were currently paying. They said in order to make reservations we should call their office.
They also said they were giving us another week that we could use every year or they would rent it for us at approximately $2800.00 per week, with only a 10% fee to be paid to them. On our way home the salesman called us to say he thought he had an opportunity to rent out the week they were giving us and said he would call us back and let us know if he got it rented. We never heard from him, so I called him four days later and he said he was in the hospital and would call us back in two days. We have never spoken to him since.
We have called there numerous times and only receive messages stating to leave your name and number and someone will return the call promptly. We have never received one phone call in response.
All this happened in October.in January we began receiving notices to make payments on the note, which we are refusing to do. Now we are being threatened with turning us over to a collection agency and having our credit ruined.
I have written them in Hilton Head, the mortgage company, the closing attorney and the Better Business Bureau. I never received any response from my letter. I also wrote the closing attorney and asked that they take the property back and resell it as we are not going to pay for it. We are too old to be going into debt at this stage in our life and we do not want an additional timeshare.


Offender: CoralResorts

Country: USA   State: South Carolina   City: Hilton Head Island
Address: 33Office Park Rd. /218 Park Plaza
Phone: 8438423490

Category: Miscellaneous

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