I have had a total of $133.12 fraudulently taken from my bank account. I ordered something online. Their advertisement said nothing about a membership fee. I received an email advising me they would be charging my account for the monthly membership fee. I cancelled my so called membership the same day I ordered the product. After three phone calls to this company, 877-683-3080, the first two I couldn't get anywhere, the same phone rep, Channel, finally said the manager ok'd a refund. Later that day I received another email from them saying they will refund $60 AFTER I return the product to them unopened. First of all I never received anything from them secondly I have researched this XM Brands and know that all mail sent to them is returned as non-deliverable. I have called authorities, and my bank is investigating. The Florida BBB has been notified.
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