Usacomplaints.com » Miscellaneous » Complaint / Review: 1and1.com - All trying to seal my money and get a interest free loan. #561260

Complaint / Review
1and1.com
All trying to seal my money and get a interest free loan

I had a domain with 1and1.com i canceled it about 6 months ago. It comes time to renew it and i get a bill. I call them that day and they cant tell me why i got a bill for a domain i canceled and that i wouldnt be billed for it. The next day i got billed for it. I call and complain and they said it would take 2 weeks to get my money back. I think they did it on purpose and wanted me to not knotice that they billed me for a domain i dont own or if they have to give me my money back they get a 2 week interest loan. The manager of the billing department also lied and said he hung up on me because i cussed at him. He is a liar. I never cussed at him or on the phone with him. He also wouldnt give me to his boss. I called the sales person and he did give me to his boss. He didnt care about what had happen either. He said he would check into the employee lyeeing, i doubt it. I will be moving my domains as the come up for renewal. Stay away from them.


Offender: 1and1.com

Country: USA   State: Pennsylvania   City: Checterbrook
Address: 701 Lee Road, Suite 300
Phone: 6105601501
Site:

Category: Miscellaneous

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