Usacomplaints.com » Miscellaneous » Complaint / Review: ESBI Billed me for 2 months I didn t auth. via my AT&T bill - ESBI Enhanced Service Billing Inc I was billed 2 months for $14.95 for Digital Vmail, INC-Voicemail... Had no idea what kind of service it was... When I called they said they received an email from me with all my personal information. #558685

Complaint / Review
ESBI Billed me for 2 months I didn't auth. via my AT&T bill
ESBI Enhanced Service Billing Inc I was billed 2 months for $14.95 for Digital Vmail, INC-Voicemail... Had no idea what kind of service it was... When I called they said they received an email from me with all my personal information

When I called AT&T to find out what all of these charges were, (basically $14.95 each, mo. Charge) they said I had to call each number to cxl and credit. I never authorized any of these companies, I don't even know what they are. It took me a very long time on the phone to cxl and I found out that a person by the name of T. Thomas had authorized these charges. I do not know this person, but now understand that this is some kind of a scam going on. I called to find out what this was for... Digital Vmail-Voicemail $14.95. I was told they sent emails out regarding this and I sent mine back with all my personal information and requesting my own personal #800. I explained I never heard of this company much less authorized it... She told me they would block the #800 and credit my acct. New bill just came... No credit for last month but I did get charged again $14.95. Another call made and now they were trying to tell me that they never agreed to credit me... They were only
going to block the #800... Requested to speak to a supervisor/mgr and was assured that both charges would be reomoved in 6-8 weeks. We shall see.



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