This company starts off with a free offer ofthe product and before you have finished you are signing up for futureorders. When you try to cancel the orderyou cannot find the page to do so. Theyhave listed in other complaints to go to http://www.gohelpnow.com/, but the site is not setup yet. Before you know it the money is being deducted from youraccount, for orders you never intended to accept. This company is scam cityalright, trying to make their millions off internet marketing. They scammed my wife for 2 differentproducts. One was a health tracker whichshe never used, but we kept getting billed every month, each time with adifferent company name and different phone number. The other was for Google Cash Center which my wifelooked at and used for 3 months at which time we called and cancelled. The company now has no record of ourcancellation and in trust, we didnt think we needed any so-called cancellationnumber. When you call the customerservice number they are combative and seem to take pride in denying your chargeback. It is these kinds of companiesthat need to be shut down. They makemoney by telling you the account is cancelled, but dont give you anycancellation number the first time you call, then they keep billing you untilyou call to cancel the second time. Ithink they keep record of the times you called and dont even mention thecancellation number until you call to cancel the second time, acting as if theyare doing nothing wrong. Leah (ID 4892) was the nastiest customer service rep I have ever encountered. I had cancelled my account in December and never was billed anything in January so I assumed the cancellationwas done; however they started billing me again in February and told methat because they were making merchant account changes in January, no one wasbilled. Again this is a scam and theyobviously are constantly changing company names, merchant accounts, and phonenumbers so they can just keep scamming people under the radar of the law. Of course when I try to file a complaint withthese government agencies, I have no cancellation numbers, or records to proveI made a phone call to cancel, so I dont expect Ill get any help. Im writing this report so hopefully otherswont get scammed. If you search for this company, do so byaddress: 51 West Center St, Orem Utah 84058. Just from the complaints I found onUsa Consumer Complaints.com, there are many different company names, which leads to theconfusion. This is their businessstrategy. Their mission statement mustread Rip-off customers, treat them asif they are stupid, make doing business as confusing as possible, and dontsupply any kind of quality productsThe BBB has given them an F rating, and haverecord of a case that was settled out of court. Http://www.bbb.org/utah/business-reviews/scientifically-unproven-health-and-medical-product-providers/smile-bright-in-orem-ut-22240671The only recourse you may have is to file acomplaint with Utah Division of Consumer Protection.
Http://consumerprotection. Utah. Gov/scams/google_money_tree.htmlThey also suggest filing a complaint with theFederal Trade Commission. Google Money Tree Complaints
The FTC recentlyrequested and obtained an order appointing a receiver to operate and wind downif necessary the business known as Google Money Tree, LLC. This businessis also associated with the names of Google Treasure Chest, LLC, Google Pro, InternetIncome Initiative, LLC Internet Initiative and Acai x3. As a result, allcomplaints that we receive regarding these entities are being forwarded to theFTC. You may also file your complaint directly with the FTC atFederal Trade Commission
Division of Marketing Practices
600
Pennsylvania Ave., N.W.
Room H-281
Washington, DC 20580
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