Complaint / Review
Ya Ya Creations of efavormart.com
Su Mitch Sold tablecloths 19/25 stained with rust and/or black grease, agreed to refund, after mailing back refused to refund $, called me crook, fraud, very rude

I purchased 25 tablecloths from Ya Ya Creations of efavormart.com for my daughter's wedding. I planned ahead, ordered early and upon opening the individually wrapped items a couple months later realized that 19/25 tablecloths were stained with what appeared to be sauce or rust and / or smudges of black oil or grease perhaps from the the machine on which they were manufactured. Customer service could not be reached by phone despite the recording that repeatedly told me that help is available 24/7. After months of emailing and despite seeking assistance via the Better Business Bureau, the company accused me of damaging the items and lying but agreed to refund my money once I returned the tablecloths. After spending $44.64 for return shipping, the company informed the BBB that, " We cannot honor returns from crooked customers like this, " said I was "100% at fault, a fraud and a crook" and said they would not issue a refund to crooks." I was and continue to be amazed at the deceit and rudeness practiced by this company and deeply wish I had checked out company reviews prior to my purchase. I am currently submitting my complaint to the Attorney General of CA.